Questions & Answers
FAQ
How long is the delivery time for a custom-made watch?
Delivery times vary depending on the model and specifications. As a general guideline, production typically takes between 6 and 12 months. For more detailed information, please contact us.
Can I place an order from Japan?
Yes. Orders from Japan are welcome. For ordering information and availability, please contact us through the inquiry form.
Do you provide after-sales service?
Yes. Watches purchased through authorized channels are eligible for maintenance and repair services. Please contact us for further assistance.
“The primrose flowers which start impatiently blossoming despite being under the snow are the symbols of my watches that have started to beat. It’s what I have always wanted to do. The three petals represent my wife and my two children. My initials are also embedded in my creations.”